Abuse Policy

The following policies will be implemented as of 12th April 2011. Users found violating the policies will be penalized in accordance to the violation.

Important: Players are advised to safe-guard their own personal accounts as they are responsible for any actions conducted through the use of the respective accounts. Accounts that have been caught for illegal activities will be subjected to the stipulated relevant penalties as stated, irregardless of the user whom had accessed the account at the time of the violation.

Offenses	First Penalty	Second Penalty
Prohibited IGN	Verification
Impersonation	3 days suspension	Permanent Ban
Misconduct	7 days suspension	14 days suspension+ Verification
Illegal Trading	14 days suspension+ Verification	Permanent Ban
Request/Selling/Advertising of Hack Tools, or Services	14 days suspension+ Verification	Permanent Ban
Hacking / Botting	Penalty Fee+ 30 days suspension+ Inventory Reset	Permanent Ban
Fishing Macro	30 days suspension	60 days suspension
Account Hacking	Penalty Fee+ 14 days suspension+ Inventory Reset	Permanent Ban
Honor Farming Exchange / Sharing	3 days suspension+ Deletion of 1 Honor Item + AP Verification	15 days suspension+ Deletion of 1 Honor Item
Relics Trading	7 days suspension + AP Verification	14 days suspension + 3 Random Devir slots locked for 7 days
Scamming	Scamming cases will not be entertained. Players are to resolve any disputes by themselves.
False Report	Warning	14 days suspension

Definitions and disclaimers:

Permanant ban refers to permanant suspension of the offending AikaSEA game account.
During the ban period, players will not be able to access the offending AikaSEA game account in any way. Players will not be able to login into their Passport and must perform Identity Verification. No refunds will be made for any @Cash, AIKASEA Cash or items left within.
Gold and items removed will not be reinstated under any circumstances.
Player who feels that the ban issue is unfair and wish to view the evidence must pay a deposit of SGD$150.00. This deposit will be refunded to the players if they are found to be innocent.Players who failed to give valid explanation will have their deposit forfeited. Viewing of evidence will be arranged and notified by email. Payment must be made beforehand. Viewing of evidence will be on a CASE by CASE basis ONLY.
Optional Account Reactivation: Offenders may opt to reactivate their AikaSEA account after serving their mandatory ban. This can be done by topping up 3000 @Cash x rounded-up figure of their highest level character in their account and REQUIRED TO CONVERT TO AIKACASH.
Any disputes among players are sole responsibility to players. Asiasoft will not mediate in personal conflicts between users within the game. Such conflicts/issues/disputes should be resolved by the players involved in a mature and appropriate manner.
Asiasoft reserves the rights to amend the abuse policy without any prior notice.
For offenses that are not mentioned above, the penalties will be handled as deemed fit by Asiasoft.
All GM decisions are final and binding in the game.
Appeals will not be entertained.

Offences under inappropriate IGN include but not limited to:

Impersonation of GM names
Sexual context
Obscene body organs
Vulgarity or otherwise offensive, or may cause confusion
Drug/Narcotic references
Action phrases or complete sentences such as “Youwillnotsurvive”, “killme”.
Names that is or may be illegal or is or may be protected by trademark or other proprietary rights laws
Names reference hacking such as “haaacker”, “goodbotter”
Names that make no sense or created to confuse other users with letter masking such as “0liveOlL”, “lksdjflij”. (i.e. switching “i"s for “L"s and zeros for the letter “o”).
Names that comprised of gibberish (eg., “sdfdgdsfg”, “uy45tfgsdf”)
Names that comprised of characters other than English alphabet.
Otherwise inappropriate.

Penalty for usage of prohibited IGNS.
Characters will be suspended for verification.
Account suspended till new IGN is received from player.

If we believe you have created an account to mislead, confuse or annoy other players with the spelling of the name, the game administrator have all rights to suspend/rename you. If you are concerned or in doubt about a name choice, we suggest you do not use it.

Any attempt to pass off or falsely represent any of the Administrative staff (e.g. GameMasters) towards other players.

Penalty for impersonation include:
1st Offence = 3 days suspension
2nd Offence = Permanent Ban

Used generally for any unpleasant behavior that is shown to irritate another person with certain intention.

Penalty for Misconduct include:
1st Offence = 7 days suspension
2nd Offence = 14 days suspension

Buying, selling or/and advertising of items for monetary purpose. Items include, but not limited to:

Game gold
Game items
Game related point(s)
Game coupon code(s)
Game account

In addition, such illegal activities are not desirable in AikaSEASEA as sellers and buyers will be solely responsible for their actions. There is no mechanism to ensure the exchange is fair and will be carried out entirely.

Penalty for Illegal Trading include

1st Offence = 14 days Suspension + Verification
2nd Offence = Permanent Ban + Suspension of Asiasoft Passport

**Appeals will not be entertained.

Players will not be able to access the offending AikaSEASEA game account in any way during the ban period. Players are required to re-activate their restricted Asiasoft Passport before they can access to their offending AikaSEASEA game account after the ban period.

Modification of the game client or usage of 3rd party programmer to gain unfair advantage in game.

Offences under hacking include:
Usage of third-party applications, memory editors, trainers or debuggers (or otherwise commonly termed as, hack tools) in altering the Game, Game Service, or Game Client in any manner whatsoever, which may, or may not, lead to an unfair advantage in the game play, and over other players. This also includes the act of bypassing, halting or modifying any form of authorised protection system deployed during the execution, and running, of the Game, Game Service, Game Client and GameGuard, in manner whatsoever.

Penalties for hacking include, but not limited to:

Request/Selling/Advertising of Hack Tools, or Services = Verification + 14 days. In-game suspension is applicable for advertising even outside of AikaSEA. (For 2nd time offenders, it will be a permanent ban)
Suspected Usage of hack tool = Suspension up to a maximum of 30 days for investigation + Verification.
1st Offence = Penalty Fee + 30 days suspension + Mandatory Inventory Reset.
2nd Offence = Permanent Suspension

If the user finds that the penalties are too heavy, it is a reminder that these are the consequences for hacking, and cheating, in the game. Do not hack or cheat.
Asiasoft places a very important emphasis on fair play as it is essential in the gaming community.

All GM decisions are final in the game as adequate evidence would be gathered before the decision is being made.
Appeals will not be entertained.
Items once removed, will not be reinstated under any circumstances.

Modification of the game client , usage of 3rd party program or hardware Macro (For eg. Keyboard Macro/ Keyboard Macro Software) for fishing in any map within AikaSEA.

Offences under hacking include:
Usage of third-party applications, memory editors, trainers or debuggers (or otherwise commonly termed as, hack tools) in automating fishing without using Shining Facion Bait, which may, or may not, lead to an unfair advantage in the game play, and over other players. This also includes the act of bypassing, halting or modifying any form of authorised protection system deployed during the execution, and running, of the Game, Game Service, Game Client and GameGuard, in any manner whatsoever.

Penalties for using Fishing Macro include, but not limited to:

1st Offence = 14 days suspension + fishing proficiency reset
2nd Offence = 30 days Suspension + fishing proficiency reset
3rd Offence = Permanent Suspension + fishing proficiency reset

All GM decisions are final in the game as adequate evidence would be gathered before the decision is being made.
Appeals will not be entertained.

Entering a game account without authorized permission from the original owner. All users are strongly advised to refrain from sharing of accounts due to security reasons. There will not be any reimbursement available if items, gold, or AikaSEA cash points lost in this manner.

Penalties for Account hacking include, but not limited to:

1st Offence = Penalty Fee + 14 days Suspension + Mandatory Inventory Reset
2nd Offence = Permanent Ban

All GM decisions are final in the game as adequate evidence would be gathered before the decision is being made.
Appeals will not be entertained.
Asiasoft Online is not obliged to compensate item loss for account hacking. It is ultimately a players’ own duty to safe-guard their accounts.

Being in agreement with another account from any nation to kill each other repeatedly for honor points.

1st Offence = 3 days suspension + Deletion of 1x Top Honor Item + AP Verification
2nd Offence = 15 days suspension + Deletion of 1x Top Honor Item
3rd Offence = Permanent suspension

Note: Affiliated accounts found will be similarly dealt with. And items obtained/gained through such means will be removed.

Players’ reports must be submitted to iBox accompanied by either unedited screen-shots or videos.
Evidence submitted must be compelling enough for us to begin investigation.
Evidence submitted must include date and time of the offence made.
We will investigate reports submitted by citizens from any nations.
Our GMs will also be prowling in-game occasionally. Those caught by GMs will be dealt with on the spot without any prior notification or appeals.
GMs decision are FINAL.

*Evidence submitted by players are considered non-conclusive and will be subjected for further investigation before a decision is made. This is to prevent any abuse of false reports and possible alterations made to the evidence provided.

Penalty for Relics Trading:

1st Offence = 7 days suspension + AP verification
2nd Offence = 14 days suspension + 3 Random Devir slots locked for 7 days
Subsequent Offences = 30 days suspension + 5 Random Devir slots locked for 7 days
Relic Capper = 7 days suspension + AP verification
False Reports = 7 days suspension + AP verification

*Penalties are applicable to all individuals and/or Nations involved.
*Decision of innocence does not necessarily equate to False Reports.

Any attempt to gain possessions or valuables (items, AikaCash, etc) from Game Masters or Administrators through trickery and deceit.

Penalty for False Report include:

1st Offence = Warning
2nd Offence = 14 days suspension